We prioritize safety first. For hazardous breaks (entry points, shattered panes, or broken storefront glass) we aim to triage calls immediately and dispatch emergency technicians where possible. Response time depends on time of day, traffic, part availability and weather in Denver — particularly during hail season. If we can’t complete a full replacement right away we secure the opening with temporary boarding or glazing, document the damage for insurance, and schedule a permanent replacement at the earliest available slot.

Yes. Our Denver technicians do on-site measurements using digital templating and double-check physical dimensions before ordering glass. Free estimates include labor, materials, and potential permit needs for commercial projects. Accuracy improves when we inspect the frame, sash, and structural condition in person; photos or measurements over the phone help, but nothing replaces an in-person check. Expect slight adjustments once old glass is removed and we can evaluate hidden damage or rot.

We install tempered safety glass, laminated security glass, insulated glass units (double/triple pane), Low-E and reflective coatings, decorative/frosted glass, mirrors, and specialty products (balustrades, shower enclosures). Choose tempered for shower doors and safety zones, laminated for security or sound control, insulated Low-E units for energy efficiency, and laminated/tempered combos for doors or high-impact areas. We’ll recommend the best option for Denver’s climate, your budget, and the installation location.

Often — many policies include glass breakage coverage, but specifics vary. We can help document damage (photos, written estimates) and provide invoices or direct-bill options for some carriers. Before approving repairs, insurers may ask for cause (hail, vandalism, accidental). If a claim is filed, keep all receipts and avoid temporary fixes that obscure damage. We’ll walk you through typical claim paperwork and recommend repairs that balance warranty, cost, and insurance considerations.

Yes — safety is central. We use code-compliant tempered or laminated safety glass where required (e.g., doors, sidelights, baths). Tempered glass breaks into small pebble-like pieces; laminated glass stays mostly intact when struck. For commercial or multi-family projects we confirm code specifics and use rated glazing where needed. We also document compliance on invoices and can provide product spec sheets so you or your inspector can verify required safety ratings.

Repair is possible for small chips or surface scratches in single panes — sometimes through resin fills or polishing — and for hardware repairs (locks, rollers). Cracks that compromise safety, damaged IGUs (fogging), or shattered/tempered safety glass require replacement. Also replace if frame rot, warped sashes, or misaligned assemblies cause the problem. We’ll evaluate cost vs longevity: a low repair cost may be sensible short-term, but replacement is better if problems will recur.

Absolutely. We restore stained and leaded glass, replicate historic muntin patterns, and fabricate custom sizes. Restoration takes longer — hand-work and matching materials are involved — and may need approvals in historic districts. For very large or unusual openings we sometimes build custom frames or work with carpentry partners. We document the restoration process, provide timelines and photos, and advise on protective glazing options to preserve originals while improving thermal performance.

Keep drains/weep holes clear, clean glass with non-abrasive cleaners, avoid razor blades on coated or Low-E surfaces, re-caulk joints when sealant shrinks or cracks, lubricate hardware annually, and inspect seals for condensation or cracking. For insulated units, watch for early fogging (a sign of seal failure). Promptly address frame rot, water intrusion, or paint failure — these issues often cause glass problems more than glass itself. Regular maintenance extends performance and avoids premature replacements.

Denver’s hail season and high UV exposure make hail-resistant laminated or tempered glass a smart upgrade for roofs, skylights, and south/west-facing facades. Large diurnal temperature swings can stress sealed units; proper IGU design, warm-edge spacers, and quality seals help prevent thermal stress and seal failure. Low-E coatings reduce UV fading of interiors. We’ll recommend solutions balanced for durability, energy savings, and budget, and explain how warranties respond to storm damage.

Beyond obvious repairs, upgrades add UV protection that preserves flooring and fabrics, improve indoor comfort and HVAC efficiency, reduce outside noise, increase theft resistance, and boost curb appeal — which can raise resale value. Energy-efficient IGUs can lower utility bills faster than expected, and properly sealed windows reduce condensation and mold risk. For older homes, upgrades can modernize operation (easier sashes, better locks) giving long-term savings and fewer callbacks.